Privacy Policy

Last updated: October 2, 2025

Welcome to MyFitFix.

Quest Developers LLC dba MyFitFix ("MyFitFix," "we," "our," or "us") cares about protecting your personal information ("personal data"). This Privacy Policy explains how we collect, use, and protect your personal data when you use our mobile application (the "Service").

By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

Interpretation and Definitions

  • Account: A unique account created for you to access our Service.
  • Application: The MyFitFix mobile application or any related software provided by us.
  • Company: Quest Developers LLC, 77 Sugar Creek Center Blvd, Sugar Land, TX 77478, United States.
  • Device: Any device such as a smartphone, tablet, or computer used to access the Service.
  • Personal Data: Any information relating to an identified or identifiable individual.
  • Service Provider: A third party that processes data on our behalf.
  • Usage Data: Data collected automatically, such as IP address, device ID, browser type, and usage patterns.
  • You: The individual or entity accessing or using the Service.

Data We Collect

Personal Data

When you use our Service, we may ask you to provide certain information to contact or identify you, such as your email address.

Usage Data

Collected automatically and may include:

  • IP address, device type, operating system
  • App usage details (pages/screens visited, time spent)
  • Unique device identifiers and diagnostic data

Exercise & Wellness Data

We may process step counts, exercise logs, or wellness habits you track in the app.

  • This data is processed locally on your device.
  • We do not store exercise data on our servers unless explicitly required for a feature you enable.
  • You may delete this data at any time through your device settings.

How We Use Your Data

We may use your data to:

  • Provide and maintain the Service
  • Manage your Account and preferences
  • Contact you about updates, features, or security notices
  • Send optional marketing (if you opt in)
  • Improve user experience, analytics, and functionality
  • Support legal or business transfers (e.g., merger or acquisition)

Data Retention

  • Personal Data: Retained only as long as necessary to provide the Service and meet legal obligations.
  • Usage Data: Typically retained up to 24 months, unless needed longer for security or compliance.
  • Exercise Data: Remains on your device unless you delete it.

Data Transfers

Your data may be processed in other regions, including outside your country of residence. If we transfer data internationally, we use legal safeguards such as Standard Contractual Clauses (SCCs) to protect your information.

Your Rights

You may:

  • Access, update, or delete your Personal Data from within the app or by contacting us.
  • Opt out of marketing communications at any time.
  • Request deletion of your account and associated data.

Disclosure of Data

We may disclose Personal Data:

  • If required by law or government request
  • To protect the safety and rights of our users or the public
  • In connection with a business transaction such as a merger or acquisition

Security

We use commercially reasonable measures to protect your Personal Data. However, no method of storage or transmission is 100% secure.

Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

  • If you are under 13, do not use the Service or provide personal data.
  • In certain regions (such as the European Economic Area), parental consent may be required for users under 16. We comply with those requirements where applicable.
  • If we learn that we have collected data from a child without required consent, we will delete it promptly.
  • Parents or guardians who believe their child has provided us with data may contact us at support@myfitfix.app.

Links to Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted in the app with a revised "Last updated" date. Significant changes will be notified via in-app message or email if available.

Contact Us

If you have questions about this Privacy Policy, contact us at:

📧 Email: support@myfitfix.app

📱 Social: @myfitfix.app (Facebook / Instagram)